I sent several messages to emgs expressing that my mother very sick in my country and want to go and see her so as I told them to speed up the process of renewal to gain time and sent also ticket with my passport
We are more than glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will help you out.
The Student Pass endorsement process takes 14 working days from the date we submit the passport to the Immigration Department. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once your passport is ready for collection.
Please be informed that the Special Pass endorsement process takes 7 working days, whilst the Student Pass endorsement process takes 14 working days. The approval to issue the Special Pass and Student Pass is solely at the discretion of the Immigration Department.