Kindly send an email to enquiry(at)emgs.com.my with your passport number and full name, in order to check on the discrepancy in the status. Please confirm your nationality to enable us to address your enquiry with regards to the number of pages for the eVAL.
@amjad_9 Applicants from Syria do not require the SEV to enter Malaysia. You can arrange for your travel to Malaysia. However, you are required to present the VAL at the point of entry. You will be issued with a Visa On Arrival (VOA).
I am sorry to disturb you again
If I am not required to get sev then:
Is it possible to convert the visa on arrival (touristic visa) to student visa in Malaysia? Because I have already been in Malaysia when I applied for student visa and they asked me to exit Malaysia and enter again?