@anisa_2 yes, my VAL application was pending at 15% because my photo size and background color were wrong; moreover, the course name on my offer letter was not the same in my IM14M. It took 20 days from 15% to reach 32%.
@anisa_2 at first, before I applied for VAL, my university sent me the offer letter. Then, I used that one to upload for VAL application. After that, my offer letter was wrong, so my university updated it again and resent my offer letter to EMGs. I think my offer letter is the actual one but i am not sure much.