• Aiyash posted an update 5 days, 14 hours ago

    @darren-b What are the vaccines accepted by Malaysia government

  • Kushan posted a new activity comment 3 weeks ago

    Dear EMGS

    @darren-b

    My school told me to get the insurance cover stamped from the insurance agency. However the insurance agency does not offer stamping since it has been electronically issued. So I was wondering whether a solicitor can attest it in order to validate the true copy of the insurance cover?

    Please let me know whether a solicitor…[Read more]

  • Wiwi Wiwi posted an update 3 weeks, 3 days ago

    @darren-b
    Hi, I want to ask about application of VAL.
    I stayed in Malaysia almost 6 years and now i want to further my study in Foundation studies for agricultural science in UNIVERSITY PUTRA MALAYSIA .
    before this I use Student Pass for High Scholl and now the pass is expired.
    Currently i applied for resident pass in Imigresen Malaysia and now…[Read more]

    • Hi Wiwi,

      Please be informed that holders of residence passes are allowed to study without converting to student pass.

  • Kushan posted a new activity comment 4 weeks, 1 day ago

    @darren-b

    Thank you very much for the confirmation.

  • Kushan posted a new activity comment 1 month ago

    @darren-b Thank you. Have you received the payment for the Special Pass made on 17/6/2021?

  • Kushan posted an update 1 month ago

    Dear EMGS

    @darren-b

    How long does it take to issue the Special Pass for pending Dependent visa applicants?

    Can you also please confirm the receipt of payment for the Special Pass that I made via HSBC bank transfer recently? (confirmation ref number: 70841XS6WD0Q)

    Payment details: https://ibb.co/SV0fNrK

    Thank you.

    • It’s been more than a week but no reply from enquiry(at)emgs.com.my as of yet.

      Passport number: N6741686

    • Hi,

      Please note that the process will normally take approximately 7 working days from the date we submit the passport to the Immigration Department. However, the approval is solely at the discretion of the Immigration Department.

      Have a nice day

  • Kushan posted a new activity comment 1 month ago

    Dear EMGS

    @darren-b

    How long does it take to issue the Special Pass for pending Dependent visa applicants?

    Can you also please confirm the receipt of payment for the Special Pass that I made via HSBC bank transfer recently? (confirmation ref number: 70841XS6WD0Q)

    Payment details: https://ibb.co/SV0fNrK

    Thank you.

  • Reshad Khan posted an update 1 month ago

    @darren-b send me u r email the email that u sent doesn’t exist

  • @darren-b sir, May I know about the VAL fee refund status. I had applied through UMT international office in March 2021. My passport: CA6170532

    • Hi,

      Please note that your refund application has been completed on the 08th of June 2021. Kindly liaise with your institution on this matter.

      Have a nice day.

  • fahad ibrahim posted a new activity comment 1 month, 2 weeks ago

    Dear @darren-b please advice me 🙏🏻🙏🏻🙏🏻

  • torikul islam posted an update 2 months ago

    @darren-b
    Dear Sir/Madam,

    Thank you for writing to Education Malaysia Global Services.

    We refer to your email pertaining to case number 1345776.

    We appreciate if you could elaborate on your enquiry in order for us to assist you. Kindly provide your passport number as well if you query related to your application status.

    • Hi Torikul,

      Kindly reply to the same email providing your passport number in order for us to assist you accordingly. We would appreciate if you could reply to the same email instead of sending a new email for record purposes.

      Have a nice day.

  • torikul islam posted an update 2 months ago

    @darren-b
    This is an automated confirmation that we have received your enquiry and assigned the case number 1346248 to our executive customer service team to attend to your enquiry as soon as possible.

    • Hi Torikul,

      Please note that emails will be replied within 24 hours. Rest assured, we will respond to you accordingly.

      Have a nice day.

  • FAIZ WAJIH posted an update 4 months, 1 week ago

    @darren-b hello 👋🏻
    My passport application in progress since 14-01-2021. Is it normal or there’s any problem with the appropriate
    Best regards..

    • Hi Faiz,

      We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

      Have a nice day.

  • @darren-b hello EMGS officer. May I know what would happen if an international student doesn’t enter Malaysia before April 1st to renew student pass?

    • Same here
      I am waiting for so long !!!!

    • Hi,

      At present, international students except UK are allowed to enter Malaysia provided that they adhere to the entry procedures. Furthermore, at present, the Immigration Department is accepting renewal applications for student pass that expired from the 01st of February 2020. However, we are unable to advise you on the procedures for April 2021.…[Read more]

  • @darren-b
    Hello @EMGSOfficer, I am an Indian passport holder living in Singapore. My eVAL progress is at 32%. After I get my eVAL and travel authorisation, I will need to apply for an SEV. But i have no direction on how to do so. I have also emailed the Malaysian Mission at Singapore and haven’t received any reply. Kindly guide me in this matter,…[Read more]

    • After getting eval and authority letter you can walk to nearest malaysian embassy for sev with related documents as passport, sev payment and your picture..
      Hopefully they will entertain your application

    • Hi Anjali,

      Once you have obtained your eVal, you can either contact or directly walk in to the Embassy to apply for your SEV. They will advise you on the required documents.

      Have a nice day.

      • U J replied 5 months ago

        No one is replying to our emails it’s been over a week and secondly they aren’t allowing walk ins. Is it possible for EMGS to reach out to the embassy on behalf of myself and Anjali?

    • Hi,

      We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

      Have a nice day.

    • https://mobile.twitter.com/imigresenmy/status/################## their Twitter said it’s only closed for 2 days but EMGS said “until further notice”.

      • Same here I saw it on Facebook also for 2 days. But EMGS said until further notice which is confusing. I hope they can share more information about this.

    • @nadya the news was about putrajaya immigration (closed for 2days) but the cyberjaya immigration is the one that is closed until further notice.

    • Hi Francis,

      We are unable to provide you with an exact time frame as the Immigration Department has suspended processing applications. Therefore, we will only be able to advise you once the Immigration Department resumes the application process.

      Have a nice day.

  • @darren-b OFFICER Dear Emgs, Good day, I have emailed you several times to request a refund but I haven’t heard from you yet. Please as long as my application has been canceled, may you refund my money ? My passport no is EG0163182 my case number 1223508 Thank you

    • Hi,

      Please note that our institution submitted your refund application on the 19th of January. Therefore, kindly allow us the time to process our request. Rest assured, your institution will be notified on the progress of your refund application.

      Thank you

  • @darren-b OFFICER Dear Emgs, Good day, I have emailed you several times to request a refund but I haven’t heard from you yet. Please as long as my application has been canceled, may you refund my money ? My passport no is EG0163182 my case number 1223508 Thank you

    • Cute

    • Hi,

      Please note that our institution submitted your refund application on the 19th of January. Therefore, kindly allow us the time to process our request. Rest assured, your institution will be notified on the progress of your refund application.

      Thank you.

  • Farie kay posted an update 6 months, 1 week ago

    @darren-b Dear officer my name is Farai Katoma I have sent countless emails regarding my val application that has been on 32% since August 2020 and now we’re expected to be traveling to Malaysia to catch on the second semester RE: FN860229 email

    • Hi Farie,

      Please note that we are unable to provide you with a specific time frame as the Cyberjaya Immigration Department (Unit Pass Pelajar) will be closed from 25th January 2021 until further notice as an employee within the Cyberjaya office premise has tested positive for Covid-19. As a result of the office closure, the Cyberjaya Immigration…[Read more]

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