• @darren-b
    Hello @EMGSOfficer, I am an Indian passport holder living in Singapore. My eVAL progress is at 32%. After I get my eVAL and travel authorisation, I will need to apply for an SEV. But i have no direction on how to do so. I have also emailed the Malaysian Mission at Singapore and haven’t received any reply. Kindly guide me in this matter,…[Read more]

    • After getting eval and authority letter you can walk to nearest malaysian embassy for sev with related documents as passport, sev payment and your picture..
      Hopefully they will entertain your application

    • Hi Anjali,

      Once you have obtained your eVal, you can either contact or directly walk in to the Embassy to apply for your SEV. They will advise you on the required documents.

      Have a nice day.

    • Hi,

      We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

      Have a nice day.

    • Nadya replied 1 month ago

      https://mobile.twitter.com/imigresenmy/status/################## their Twitter said it’s only closed for 2 days but EMGS said “until further notice”.

      • Same here I saw it on Facebook also for 2 days. But EMGS said until further notice which is confusing. I hope they can share more information about this.

    • @nadya the news was about putrajaya immigration (closed for 2days) but the cyberjaya immigration is the one that is closed until further notice.

    • Hi Francis,

      We are unable to provide you with an exact time frame as the Immigration Department has suspended processing applications. Therefore, we will only be able to advise you once the Immigration Department resumes the application process.

      Have a nice day.

  • torikul islam posted an update 1 month ago

    @darren-b OFFICER Dear Emgs, Good day, I have emailed you several times to request a refund but I haven’t heard from you yet. Please as long as my application has been canceled, may you refund my money ? My passport no is EG0163182 my case number 1223508 Thank you

    • Hi,

      Please note that our institution submitted your refund application on the 19th of January. Therefore, kindly allow us the time to process our request. Rest assured, your institution will be notified on the progress of your refund application.

      Thank you

  • @darren-b OFFICER Dear Emgs, Good day, I have emailed you several times to request a refund but I haven’t heard from you yet. Please as long as my application has been canceled, may you refund my money ? My passport no is EG0163182 my case number 1223508 Thank you

    • Cute

    • Hi,

      Please note that our institution submitted your refund application on the 19th of January. Therefore, kindly allow us the time to process our request. Rest assured, your institution will be notified on the progress of your refund application.

      Thank you.

  • Farie kay posted an update 1 month, 1 week ago

    @darren-b Dear officer my name is Farai Katoma I have sent countless emails regarding my val application that has been on 32% since August 2020 and now we’re expected to be traveling to Malaysia to catch on the second semester RE: FN860229 email

    • Hi Farie,

      Please note that we are unable to provide you with a specific time frame as the Cyberjaya Immigration Department (Unit Pass Pelajar) will be closed from 25th January 2021 until further notice as an employee within the Cyberjaya office premise has tested positive for Covid-19. As a result of the office closure, the Cyberjaya Immigration…[Read more]

  • @darren-b
    OFFICER Dear Emgs, Good day, I have emailed you several times to request a refund but I haven’t heard from you yet. Please as long as my application has been canceled, may you refund my money ? My passport no is EG0163182 Thank you

    • Hi,

      Kindly provide us with the email case number in order for us to check on the status of your email.

      Thank you.

  • @darren-b
    Please any updates for immigration offices will continue working or will stop

    • Hi Noor,

      Please be informed that EMGS is operating as usual. However, the Immigration Department will not be accepting passports during the Movement Control Order (MCO) period.

      Have a nice day.

  • YANG LI posted an update 1 month, 4 weeks ago

    @darren-b Dear officer:
    I am a student of UKM and going to transfer to UPM. I have came back to my country on the September. I want to know can I cancel my student visa online. Because I can not entry Malaysia due to the covid-19 and ukm let me contact emgs to ask if can cancel student visa online.Hope you can reply me.
    Regards

    • Hi Yang,

      If you have obtained your student pass, your institution would have to cancel/shorten your student pass along with cancelling your application.

      Thank you.

      • Dear officer:
        I have came back to my country,can I mail my passport to my agent living in the Malaysia to help me to cancel my visa.
        Thank you

  • @darren-b Hi sir, For some reason i cannot get my activation code for my emgs account. could you help me with it.