Kindly clear the app cache, uninstall and reinstall the app. Make sure that you are using the latest version 4.3.3 on iOS and 4.2.0 on Android. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.
1. Please ensure that your Institution has created the renewal application and it has been invoiced.
2. We will start processing your renewal application once your institution submits the document and proof of payment. The Malaysian Immigration Department is now allowing students to continue renewing their
student pass only if it…[Read more]