We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will help you out.
A release letter is obtained from the previous institution or faculty when a student changes their course or institution without finishing the current course.
A completion letter is issued upon completion of the course, and is required when progressing to another level of study e.g. degree to master’s.
EMGS customer service is open on holidays. Call them and give them your passport number to see what is missing. In light of their answer, go to your institution in the early morning of Monday to see what is happening. If EMGS wants the hard copy, then this explains the delay in updating your status. Otherwise, if the documents are to be submitted…[Read more]