We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.
Kindly note that there is no stipulated time frame for the travel authorisation application process. The approval is solely at the discretion of the Immigration Department.