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EMGS Connect wrote a new post sometime ago
Important Notice: EMGS does not charge any fees for expediting student pass applications. Beware of individuals claiming to offer faster processing services for payment. Such claims constitute a serious offence. If you encounter anyone making these claims, please report them immediately by contacting our call centre at +603 2782 5888 or emailing enquiry(@)emgs.com.my.
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EMGS Connect wrote a new post sometime ago
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How long does it take to collect a new VISA!?
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Hi Shadrick Silwamba,
Please be informed that the processing of a VAL application takes 14 working days from the date we receive the complete application documents and payment from the institution. However, the approval to issue the VAL is solely at the discretion of the Immigration Department.
Have a nice day.
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I feel so sorry for trouble you again. My name is YANG JIALIN, I am a student from China, my passport number is EQ5957756, and the application number is E#########. The email address I used to apply is #########.
As my registration and enrollment are scheduled to begin at the end of September, I kindly request your assistance in processing my case as soon as possible so that I can complete the necessary procedures on time.
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My name is TANGQIANQIAN, My passport number is EL3708931 application number is E#########.Dear officers, why has my visa progress dropped from 35% to 32%? I’m very worried as the semester is about to start. How could the progress change from 35% back to 32%?
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Hi Tang Qian qian,
Kindly be informed that your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 1st October 2025. The Immigration will take approximately 7-10 working days to issue the approval. Rest assured, we will notify once the VAL is approved by Immigration.
Have a nice day.
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Subject: inquirey about val status. Hello my name is nisreen and i have submeted my application on 25/8/2025 and on 9/9/2025 it turned to the imigartion then on 23/09/2025 you required more document and turn green again on 24/09/2025 then imigartion 30/9/2025 and from that day it still on 35% . could you please tell me if there is somthing wroung it take 28 actual days and still with the immigration. And is there a way to make it faster or find any soulution .
my passport number : ######### name:nisreen with syrian passport and my application number is :#########.
Thank you for you assistant-
Hi Imad,
Kindly be informed that the Immigration are in the midst of processing the eVAL. We will highlight your application to request to expedite the process. However, the approval is solely at the discretion of Immigration. Rest assured, any update will be notified accordingly.
Have a nice day.
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Dear emgs ,
I am nourhan hatem,passport number :A28364651, my current application is on 30% yellow as my previous application is not cancelled yet by the immigration even though my university has already applied for the cancellation 2 weeks ago, I am currently on a special pass visa ,which is only one month until 27th November, if you may please liaise with the immigration to expedite the previous visa cancellation before my special pass expires ,
Thank you-
Hi Nour elshenawy,
Kindly be informed that the Immigration are in the midst of processing the eVAL cancellation of the previous application. Kindly note, we are only able to resume the process once the eVAL is canceled by the Immigration.
Have a nice day.
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Dear emgs office,
I am writing to ask for an update regarding my previous visa cancellation made on 9th October, it’s been 22 working days since the application was made, I have contacted the immigration and they said the emgs or institution can ask to speed up the process , if you can please help me as I am in a special pass currently and it’s only until 27th November . Passport number:A28364651
Name:nourhan hatem
Thank you-
Hi Nour elshenawy,
We understand your concerns. Kindly be informed that the Immigration are still in the midst of processing the eVAL cancellation of the previous application. Kindly note, we are only able to resume the process once the eVAL is canceled by the Immigration.
Have a nice day.
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mesho671 posted an update 57 minutes ago
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Rehab Ahmed Mohamed Afify posted an update 7 hours, 34 minutes ago
Dear EMGS Support Team,
I hope this message finds you well.
I am writing to request assistance with my Student Visa Application for Universiti Sains Malaysia (USM – Main Campus), November 2025 intake. My application status currently shows “Pending Payment”, and I am unable to proceed with payment or cancel the application. The issue occurred when…[Read more]-
Hi,
We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.
Have a good day.
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Rehab Ahmed Mohamed Afify posted an update 7 hours, 41 minutes ago
Dear EMGS Support Team,
I hope this message finds you well.
I am writing to request assistance with my Student Visa Application for Universiti Sains Malaysia (USM – Main Campus), November 2025 intake. My application status currently shows “Pending Payment”, and I am unable to proceed with payment or cancel the application. The issue occurred when…[Read more] -
Rasha Ahmed Mohamed Afify posted an update 11 hours, 48 minutes ago
Dear EMGS Support Team,
I hope this message finds you well.
I am in the process of completing my Student Visa Application for Universiti Sains Malaysia (USM – Main Campus), November 2025 intake. I have not yet submitted or paid for the application because I noticed that the field “Was the last academic certificate taught and examined in E…[Read more]
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Hi Rasha Ahmed Mohamed Afify.
Kindly be informed that international student applying at public university are not required to fill up ‘was the last academic certificate taught and examined in English’ field.
Have a good day.
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Rasha Ahmed Mohamed Afify posted an update 11 hours, 53 minutes ago
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璐 米 posted an update 15 hours, 31 minutes ago
Dear EMGS Officer:
My name is Mi Lu Passport No:EK9510649 currently applying for studentvisa through INTI university BACHELOR OF MASS COMMUNICATION (HONS) I would like to inquire about the current status of my application which was sub-mitted on October 21st The latest status shows fifteen percent yellow on October 27th . I received your email…[Read more]-
Hi Mi Lu,
Kindly be informed that we have received the document from the institution on 4th November 2025. Kindly allow us time to review the document and rest assured, any update will be notified accordingly.
Have a good day.
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Lil steeve posted an update 18 hours, 24 minutes ago
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Hi Steeve,
Kindly be informed that your flight info has been verified. Kindly check the EMGS mobile app for the update.
Have a good day.
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Arafat Ali posted an update 18 hours, 56 minutes ago
Dears,
I hope my email finds you well.
I am Arafat Abdulraqeb Esmail Ali.My passport number is 14747345.I am writing this email to inform you that there is a mistake in my gender in the EMGS app because it’s registered as Female in the app and I am Male and this is a proof document of my passport so please modify it as soon as possible.…[Read more]
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Hi Arafat Ali,
We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
Have a good day.
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The dentist posted an update 23 hours, 58 minutes ago
Aoa
To the person in chargeI’ve applied for masters in Lincoln university.
The classes are starting from 23rd nov and I’ve brought the ticket for 20 Nov. I applied for EMGS and paid the university on 1st October but the university notified that I was short on 22 Rms after 19 days. When I paid that, the university applied on 21st Oct.
My…[Read more]-
Hi,
We are glad to assist you. However, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.
Have a good day.
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Momina Arshad posted an update 1 day, 3 hours ago
Hi my application no is #########. My application is on hold because I had a previously open application with the same institute. That was for a foundation course back in 2012 or 2013. The university has also requested to close that old application and I too am writing to request to close that application so that my paperwork can proceed. The…[Read more]
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Hi Momina Arshad,
Kindly be informed that the previous application has been closed. As such, kindly refer to the institution for further assistance regarding this matter.
Have a nice day.
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Ayman Mohammed posted an update 1 day, 4 hours ago
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Hi Ayman Mohammed,
Kindly be informed that we received your passport on the 22nd of October 2025 for the Student Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport is ready for…[Read more]
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Asif Khan posted an update 1 day, 6 hours ago
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Hi Asif Khan,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help…[Read more]
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Hassan Zameer posted an update 1 day, 6 hours ago
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Hi Hassan Zameer,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will…[Read more]
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My Full Name is Syed Hassan Zameer Rizvi and Passport number us RQ9898372. It’s been 12 days to resubmitted additional documents. Can you please update me about the process? My classes about to start and I wanna join my orientation as well
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ZHEYUAN LIANG posted an update 1 day, 14 hours ago
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Hi Zheyuan Liang,
Kindly be informed that we received your passport on the 17th of October 2025 for the Student Pass endorsement process. The endorsement process takes approximately 14 working days. However, the approval is solely at the discretion of the Immigration Department. We will notify your institution once the passport is ready for…[Read more]
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Ellen Dawn posted an update 1 day, 15 hours ago
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Hi Ellen Dawn,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help…[Read more]
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Shae posted an update 1 day, 18 hours ago
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Hi Shae,
Kindly be informed that your eVAL has been approved. As such, you may proceed to plan your travel to Malaysia. Kindly liaise with the institution for further information regarding this matter.
Have a nice day.
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Zoya Khan posted an update 2 days, 3 hours ago
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Hi Zoya Khan,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help…[Read more]
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Theonathy Ucha posted an update 2 days, 4 hours ago
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Hi Theonathy Ucha,
We are glad to assist with your enquiry. However, we require more information regarding this. We appreciate if you could elaborate more on your enquiry and provide us with your passport number if your enquiry is related to an application. This will enable us to assist you accordingly. To keep your details private and…[Read more]
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Hi EMGS, my visa renewal is stuck at 90% since 14 February. Can you please confirm if my passport was received by immigration? My passport number is BA0131312
Hi Sadia Mehboob,
Your endorsement will be done directly at State Immigration. As such, your institute will liaise directly with them to endorse your student pass. Therefore, you are required to liaise with the institution for further clarification.
Have a good day.
Duly noted. Thank you for your prompt response 🙏
Ok
Dear EMGS
The app was working perfect with my old passport
After I had renewed my passport, The app doesnt work properly, I cant see my information neither can download eVAL
Can you please help me resolve this matter as I have to travil Malaysia on July 2025
My passport is: B0230749
#########
Thanks
Hi Hussain Al Tajer,
We advise you to uninstall and reinstall the app. Kindly register your Digital ID again. If the issue persists, you may send a screenshot of your screen display to our email at enquiry(at)emgs.com.my for further checking.
Have a good day.
Hi Sadia . How to check visa status online .?
Hi Imstar Langkawi,
You may track your application via our website at https://visa.educationmalaysia.gov.my/emgs/application/searchForm/.
Have a good day.
Salam sister, I had same issue, can I contact you to enquire, my whatsapp is 36280235
Thanks
Dear EMGS TEAM, passport P11304911 I appreciate your great efforts My stats is 15% for more than a week. Can you please update me if any action is reqyired from my side. Sincerely Ismail Adam View
Dear EMGS TEAM, passport P11304911 I appreciate your great efforts My status is 15% for more than a week. Although I submitted the required documents. Please accelrate issuing my studebt pass Sincerely Ismail Adam
Hi Ismail Adam,
We received the No Objection Certificate (NOC) from the institution on 19 March 2025 and the application has resumed to be processed. Therefore, kindly allow us time to proceed with the application. Rest assured, any updates will be notified accordingly.
Have a good day.
Hello EMGS,
I am from Bangladesh. 20 April is my last registration date in my University(IUkL). But my EMGS persentage stuck on 35%. Will you please inform me about the possible date of get my VAL?
Sincerely,
Md Naeem Bepari
Passport: A14370427
Hi Naeem Bepari,
Your Visa Approval Letter (VAL) application was resubmitted to the Immigration Department for approval purposes. We kindly seek your patience in allowing them time to issue the approval. Kindly note that the issuance of your VAL is entirely at the discretion of the Immigration Department. Any updates will be notified accordingly.
Have a good day.
Hi our institution charge 811Rm for visa renewal
Hi Suneha Kashyap,
We are glad to assist with your enquiry. However, we require more information regarding this. We appreciate if you could elaborate more on your enquiry. This will enable us to assist you accordingly. If your enquiry is related to an application, kindly drop us an email with your passport number at enquiry(at)emgs.com.my for further checking.
Have a good day.
Which university ?
Hello! My name is Arina Bogdanovich. Passport number is 12608984. I applying to the Asia Pacific University in Malaysia. But i want to change a faculty from Investment analytics to Forex and Investments. The reson for changing is that i from the start wanted apply on Forex and Investments but in agency i was applying with wrote wrong one.
Hi Arina Bogdanovich,
Kindly liaise with the institute regarding this matter.
Have a good day.
At the university they told me to contact you to change my visa
Hi sir, I want to know the update of my visa. Classes have started in college but my visa is not being processed. May I know the reason? My passport number is A14824932.
Hi,
Kindly be informed that your eVAL has been approved by the Immigration on 13th March 2025. As such, you may check the status on the EMGS website or EMGS Hub mobile apps for more information.
Have a nice day.
Dear Emgs,
I want rejection letter my application rejected 16 April but now not available ready for download please confirm rejection VaL.
Hi, My renewal application was at 80% progress on March 28th and it has been almost a month now, can you speed up the processing please? I need my passport to go back to my home country because of the upcoming mid-semester break.My application number is #########.Thank you very much!
Hi,
Kindly be informed that your passport with student pass has been collected by the university on 8th April 2025. As such, kindly refer to the institution for the passport collection.
Have a nice day.
May I know, how long does it take to collect passport once submitted to EMGS for visa sticker?
Hi Santosh Poudel,
The student pass endorsement process takes approximately 14 working days from the date we receive the passport from the institution. Kindly note that the approval of the student pass will be subject to Immigration’s discretion.
Have a good day.
Hi my name is Asfara Sarah Asif.Passport number:A13116211
Right now I am studying in Inti International College Subang and recently my institution charged 800 RM from me as the visa renewal fee
Could you tell me whether it’s a scam or not?
Hi Asfara Sarah Asif,
We do not charge any extra fees for the student pass renewal application. Therefore, you are required to clarify with the institute regarding this.
Have a good day.
Visa renewal fee is 850 RM with my university. That is not a scam.
Hi EMGS my name is Abel Luke Naiken application number ##########. Can you assist me in expediting my VAL please because my registration deadline is may 5.
Hi Abel Luke Naiken,
Your application for a Visa Approval Letter (VAL) was submitted to the Immigration Department on 22 April 2025. It will take approximately 7-10 working days to issue the approval. Any updates will be notified accordingly.
Have a good day.
Dear Emgs,
I want rejection letter my application rejected 16 April but now not available ready for download please confirm rejection VaL.
Hi @zakirhoshen,
We are sorry to hear about the rejection of your application. Kindly be informed that you are required to liaise with your institution in order to obtain the VAL rejection letter.
Have a good day.
Greetings, I have one year valid student pass, currently I am outside Malaysia for semester break, do I need to fill the digital arrival card when come back?
Thanks
Hi Ahmed Bakheet,
Kindly be informed that the existing international students who have been issued a student pass are not required to complete the MDAC if they exit and re-enter the country while their student pass is still active.
Have a nice day.
I would like to know how I can cancel my student application/EMGS application because I want to change my course.
Hi @surzoislam,
We are glad to assist with your enquiry. However, we appreciate it if you could direct your enquiry along with your passport number or an application number to our email at enquiry(at)emgs.com.my for further assistance.
Have a good day.
How can I know the visa renewal fees for any country?
Hi @sagda_1,
You may visit our website at https://visa.educationmalaysia.gov.my/guidelines
for more information.
Have a good day.
I am seeking your assistance in retrieving my approve letter. My visa has recently been updated, and as a result, I am no longer able to download the approve letter from the system.Could you please help me locate and provide a copy of my approve letter? I would greatly appreciate your support.
Hi,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.
Have a nice day.
I am Mahak Sayyad, selected for the Exchange Program at INTI. My classes have already started, but my EMGS status is still at 15%. I kindly request your support in expediting the eVAL process so I can complete my visa formalities and join without delay.
Travel Document Number: X6317124
Application Number: M#########
Hi Mahak Sayyad,
Kindly be informed that your application is pending submission of additional document. Kindly note the commencement date stated in the Offer Letter is backdated. The Institute is required to submit a new offer letter with the latest commencement date or deferment letter in order to resume processing the application.
Have a nice day.
My University has sent the required revised offer letter. I kindly request you to expedite the processing of my eVAL, as my classes have already started and I need to proceed with the visa formalities as soon as possible.
I appreciate your support.
Travel Document Number: X6317124
Application Number: M#########
Hi Mahak Sayyad,
Kindly be informed that we have received the submission of additional document from institution on 9th June 2025. Kindly allow us time to review the document. Rest assured, any update will be notified accordingly.
Have a nice day.
Dear EMGS Team,
Thank you for your previous response confirming the revised offer letter from my institution on 9th June 2025.
I would like to follow up and inquire about the estimated timeline for reviewing the submitted document and for further progress on my application. I understand that the process takes time, but as my classes have started from 3rd June, I would be grateful for any updates or insight on the expected timeframe
Travel Document Number: X6317124
Application Number: M#########
Hi Mahak Sayyad,
Please be informed that your document has been submitted to Immigration for VAL approval. Kindly note that Immigration will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.
Have a good day.
How long did it take to get the VAL once in Immigration?
Dear EMGS officer,
I arrived Malaysia May 2024 for study in Lincoln but my medical test was failed. So I went to back my home country. After 3 months, I applied a student visa with Lincoln but it was rejected in 25 Oct 2024. Now, Can I apply visa with Inti university? Which processes should I do? please give me advice. Thanks.
Hi,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.
Have a nice day.
Hi can I help you?
Dear EMGS officer,
Could you please let me know why my health declaration form has been rejected?
Hi,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.
Have a nice day.
Dear EMGS team，
I renewed my visa and collected my passport in Jun. Could you please help me
check out when I can get my ikad？passport number：EA5895292
Hi Xiyue Ren,
Kindly be informed that your iKAD has been collected by the institution on 2nd July 2025. As such, kindly liaise with the institution to collect your iKAD
Have a nice day.
Dear EMGS,
My name is Yang Kangping, with EMGS Application Number: ######### and Passport Number: EH4038583.
I am a new international student who is about to study in Malaysia. My university officially started classes yesterday, yet as of today, my visa has not been processed. If the visa is delayed, I will miss my scheduled flight and core courses, and it may even affect my student registration. This situation is extremely urgent.
I sincerely request your institution to accelerate the review and processing of my visa to ensure I can travel to Malaysia and enroll on time. Thank you for your review!
Best regards,
I feel so sorry for trouble you again. My name is YANG JIALIN, I am a student from China, my passport number is EQ5957756, and the application number is E#########. The email address I used to apply is #########.
As my registration and enrollment are scheduled to begin at the end of September, I kindly request your assistance in processing my case as soon as possible so that I can complete the necessary procedures on time.
I feel so sorry for trouble you again. My name is YANG JIALIN, I am a student from China, my passport number is EQ5957756, and the application number is E#########. The email address I used to apply is #########.
As my registration and enrollment are scheduled to begin at the end of September, I kindly request your assistance in processing my case as soon as possible so that I can complete the necessary procedures on time.
Thank you very much for your kind attention and support.I am really urgent, please help me. I don’t want to miss the courses selection. Thank you very much.
My name is TANGQIANQIAN, My passport number is EL3708931 application number is E#########.Dear officers, why has my visa progress dropped from 35% to 32%? I’m very worried as the semester is about to start. How could the progress change from 35% back to 32%?
My name is TANGQIANQIAN, My passport number is EL3708931 application number is E#########.Dear officers, Persekolahan saya akan bermula secepatnya. Visa saya sedang dalam proses pemeriksaan oleh Jabatan Imigrasi. Bolehkah prosesnya dipercepat? Saya tidak mahu terlambat untuk bersekolah.I’m not a new student. I’m just reapplying for a student visa. I have an in-person class on October 8th, and if I can’t make it, I’ll fail this semester. Could you please speed up the progress of my visa? I’m already going to be late for school. Dear officers, could you please issue me the eVAL quickly? Thank you very much!
Subject: Follow-up on VAL Application Status
Dear EMGS Team,
I hope this message finds you well.
I am writing to follow up on my Visa Approval Letter (VAL) application, which was submitted on October 10, 2025. The application has been stuck at 35% for more than 18 days, and I am concerned because my flight to Oman is today, and my flight to Malaysia is scheduled for October 29, 2025, while my classes are set to begin on November 3, 2025.
I kindly request your assistance in reviewing my application and providing an update on its current status. Please let me know if there are any additional documents or information required from my side to help expedite the process.
Thank you very much for your time and support.
Best regards,
Saeed Amer Saeed Yaser Rafeet
Passport No: 10489279
Application No: #########
Email: #########
Country: Yemen
Hi,
Kindly be informed that the Immigration are in the midst of processing the eVAL. We will highlight your application to request for expedite the process. However, the approval is solely at the discreation of Immigration. Rest assured, any update will be notified accordingly.
Have a nice day.
Dear emgs ,
I am nourhan hatem,passport number :A28364651, my current application is on 30% yellow as my previous application is not cancelled yet by the immigration even though my university has already applied for the cancellation 2 weeks ago, I am currently on a special pass visa ,which is only one month until 27th November, if you may please liaise with the immigration to expedite the previous visa cancellation before my special pass expires ,
Thank you