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EMGS Connect wrote a new post sometime ago
Important Notice: EMGS does not charge any fees for expediting student pass applications. Beware of individuals claiming to offer faster processing services for payment. Such claims constitute a serious offence. If you encounter anyone making these claims, please report them immediately by contacting our call centre at +603 2782 5888 or emailing enquiry(@)emgs.com.my.
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EMGS Connect wrote a new post sometime ago
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Falih Rizqullah Wardoyo posted an update 1 hour, 29 minutes ago
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Hi @falihrizqullahwardoyo,
We are glad to assist with your enquiry. However, we appreciate it if you could direct your enquiry along with your passport number or an application number to our email at enquiry(at)emgs.com.my for further assistance.
Have a good day.
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ALI AHMED SHAH posted an update 2 hours, 2 minutes ago
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Hi @aliahmedshah,
Kindly refer to your institute to obtain the payment details for your iKad renewal application.
Have a good day.
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Sarwat Jahan posted an update 2 hours, 46 minutes ago
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Hi @sarwatjahan,
The estimated timeframe for the student pass processing is approximately 14 working days. However, we recommend sending your enquiry to our email at enquiry(at)emgs.com.my for further clarification on your application to keep your details private and confidential.
Have a good day.
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SAIF ALI KHAN posted an update 3 hours, 17 minutes ago
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Hi @saifalikhan,
Your passport has been submitted to Immigration on 6 May 2025 for Special Pass endorsement approval. Kindly allow them some time to proceed. You may liaise with the institution regarding the Special Pass fee. We will notify the institute of any updates on your application.
Have a good day.
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Kawser Hossen posted an update 3 hours, 53 minutes ago
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Taha Imran posted an update 10 hours, 35 minutes ago
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Hi @tahaimran,
The estimated timeframe for the student pass processing is approximately 14 working days. However, we recommend sending your enquiry to our email at enquiry(at)emgs.com.my for further clarification on your application to keep your details private and confidential.
Have a good day.
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Osaghowanhia Iserhienrhien posted an update 17 hours, 50 minutes ago
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Hi @osaghowanhiaiserhienrhien,
We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.
Have a good day.
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Co P posted an update 18 hours, 44 minutes ago
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Hi @cop,
Your iKad has been collected by the institution on 25 April 2025. Therefore, kindly liaise with them for further assistance.
Have a good day.
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XI LIN posted an update 21 hours, 44 minutes ago
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SYED TASASSUK IMAM NIRJHIR posted an update 22 hours, 1 minute ago
Hi, i had applied for visa renewal on 10th march, and it has successfully renewed, and i got my passport back before 10th april. In online EMGS website it is showing 100%, but the problem is in EMGS app it still showing 80%. I need my new IKAD, university is saying there is no update about my IKAD also said to contact with EMGS.
please solve this…[Read more]-
Hi @thisisnirjhor,
We are in the midst of processing your iKad. Kindly allow us time to proceed. We will notify the institution once the iKad is ready for collection.
Have a good day.
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c4af52e56e55395faa9bf2e09ffad2ad posted an update 23 hours, 17 minutes ago
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Nazakat Ali posted an update 1 day ago
Dear EMGS Officers,
My name is Nazakat Ali (Passport No: ZA1839161).
It has now been almost six months since my EMGS 100 was completed. I previously informed your office that I had paid for a 3-year visa sticker and its extendibility. However, only a one-year sticker was issued.I submitted a refund request for the remaining 2 years over 45 days…[Read more]
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Hi @nazakatali1,
Your refund application is currently pending approval from the institution. Therefore, kindly liaise with them to approve the application so we can initiate the application process.
Have a good day.
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Ismaaciil Cabdi posted an update 1 day ago
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Sarwat Jahan posted an update 1 day, 3 hours ago
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Hi @sarwatjahan,
We received the proof of payment from the institution on 7 May 2025 to process your application. Therefore, kindly allow us time to proceed. Any updates will be notified accordingly.
Have a good day.
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Chenyang Hong posted an update 1 day, 10 hours ago
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Hi @chenyanghong,
We are glad to assist you. However, we require more information regarding this. We advise you to send us an email together with a screenshot of the error message at enquiry(at)emgs.com.my. This will enable us to assist you accordingly.
Have a good day.
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Osama Qtaish posted an update 1 day, 12 hours ago
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Hi @osamaqtaish,
We are glad to assist you, however, we recommend you direct your enquiry to our email at enquiry(at)emgs.com.my. This will enable us to assist you better.
Have a good day.
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NABHAN ABUBAKAR MOHAMED | TOC Student posted an update 1 day, 15 hours ago
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Hi @nabhanabubakarmohamedtocstudent,
We are glad to assist with your enquiry. However, we appreciate it if you could direct your enquiry along with your passport number or an application number to our email at enquiry(at)emgs.com.my for further assistance.
Have a good day.
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Md Razu posted an update 1 day, 19 hours ago
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Hi EMGS, my visa renewal is stuck at 90% since 14 February. Can you please confirm if my passport was received by immigration? My passport number is BA0131312
Hi Sadia Mehboob,
Your endorsement will be done directly at State Immigration. As such, your institute will liaise directly with them to endorse your student pass. Therefore, you are required to liaise with the institution for further clarification.
Have a good day.
Duly noted. Thank you for your prompt response 🙏
Ok
Dear EMGS
The app was working perfect with my old passport
After I had renewed my passport, The app doesnt work properly, I cant see my information neither can download eVAL
Can you please help me resolve this matter as I have to travil Malaysia on July 2025
My passport is: B0230749
#########
Thanks
Hi Hussain Al Tajer,
We advise you to uninstall and reinstall the app. Kindly register your Digital ID again. If the issue persists, you may send a screenshot of your screen display to our email at enquiry(at)emgs.com.my for further checking.
Have a good day.
Hi Sadia . How to check visa status online .?
Hi Imstar Langkawi,
You may track your application via our website at https://visa.educationmalaysia.gov.my/emgs/application/searchForm/.
Have a good day.
Salam sister, I had same issue, can I contact you to enquire, my whatsapp is 36280235
Thanks
Dear EMGS TEAM, passport P11304911 I appreciate your great efforts My stats is 15% for more than a week. Can you please update me if any action is reqyired from my side. Sincerely Ismail Adam View
Dear EMGS TEAM, passport P11304911 I appreciate your great efforts My status is 15% for more than a week. Although I submitted the required documents. Please accelrate issuing my studebt pass Sincerely Ismail Adam
Hi Ismail Adam,
We received the No Objection Certificate (NOC) from the institution on 19 March 2025 and the application has resumed to be processed. Therefore, kindly allow us time to proceed with the application. Rest assured, any updates will be notified accordingly.
Have a good day.
Hello EMGS,
I am from Bangladesh. 20 April is my last registration date in my University(IUkL). But my EMGS persentage stuck on 35%. Will you please inform me about the possible date of get my VAL?
Sincerely,
Md Naeem Bepari
Passport: A14370427
Hi Naeem Bepari,
Your Visa Approval Letter (VAL) application was resubmitted to the Immigration Department for approval purposes. We kindly seek your patience in allowing them time to issue the approval. Kindly note that the issuance of your VAL is entirely at the discretion of the Immigration Department. Any updates will be notified accordingly.
Have a good day.
Hi our institution charge 811Rm for visa renewal
Hi Suneha Kashyap,
We are glad to assist with your enquiry. However, we require more information regarding this. We appreciate if you could elaborate more on your enquiry. This will enable us to assist you accordingly. If your enquiry is related to an application, kindly drop us an email with your passport number at enquiry(at)emgs.com.my for further checking.
Have a good day.
Which university ?
Hello! My name is Arina Bogdanovich. Passport number is 12608984. I applying to the Asia Pacific University in Malaysia. But i want to change a faculty from Investment analytics to Forex and Investments. The reson for changing is that i from the start wanted apply on Forex and Investments but in agency i was applying with wrote wrong one.
Hi Arina Bogdanovich,
Kindly liaise with the institute regarding this matter.
Have a good day.
At the university they told me to contact you to change my visa
Hi sir, I want to know the update of my visa. Classes have started in college but my visa is not being processed. May I know the reason? My passport number is A14824932.
Hi,
Kindly be informed that your eVAL has been approved by the Immigration on 13th March 2025. As such, you may check the status on the EMGS website or EMGS Hub mobile apps for more information.
Have a nice day.
Dear Emgs,
I want rejection letter my application rejected 16 April but now not available ready for download please confirm rejection VaL.
Hi, My renewal application was at 80% progress on March 28th and it has been almost a month now, can you speed up the processing please? I need my passport to go back to my home country because of the upcoming mid-semester break.My application number is #########.Thank you very much!
Hi,
Kindly be informed that your passport with student pass has been collected by the university on 8th April 2025. As such, kindly refer to the institution for the passport collection.
Have a nice day.
May I know, how long does it take to collect passport once submitted to EMGS for visa sticker?
Hi Santosh Poudel,
The student pass endorsement process takes approximately 14 working days from the date we receive the passport from the institution. Kindly note that the approval of the student pass will be subject to Immigration’s discretion.
Have a good day.
Hi my name is Asfara Sarah Asif.Passport number:A13116211
Right now I am studying in Inti International College Subang and recently my institution charged 800 RM from me as the visa renewal fee
Could you tell me whether it’s a scam or not?
Hi Asfara Sarah Asif,
We do not charge any extra fees for the student pass renewal application. Therefore, you are required to clarify with the institute regarding this.
Have a good day.
Visa renewal fee is 850 RM with my university. That is not a scam.
Hi EMGS my name is Abel Luke Naiken application number ##########. Can you assist me in expediting my VAL please because my registration deadline is may 5.
Hi Abel Luke Naiken,
Your application for a Visa Approval Letter (VAL) was submitted to the Immigration Department on 22 April 2025. It will take approximately 7-10 working days to issue the approval. Any updates will be notified accordingly.
Have a good day.
Dear Emgs,
I want rejection letter my application rejected 16 April but now not available ready for download please confirm rejection VaL.
Hi @zakirhoshen,
We are sorry to hear about the rejection of your application. Kindly be informed that you are required to liaise with your institution in order to obtain the VAL rejection letter.
Have a good day.
Greetings, I have one year valid student pass, currently I am outside Malaysia for semester break, do I need to fill the digital arrival card when come back?
Thanks
Hi Ahmed Bakheet,
Kindly be informed that the existing international students who have been issued a student pass are not required to complete the MDAC if they exit and re-enter the country while their student pass is still active.
Have a nice day.
I would like to know how I can cancel my student application/EMGS application because I want to change my course.
Hi @surzoislam,
We are glad to assist with your enquiry. However, we appreciate it if you could direct your enquiry along with your passport number or an application number to our email at enquiry(at)emgs.com.my for further assistance.
Have a good day.
How can I know the visa renewal fees for any country?
Hi @sagda_1,
You may visit our website at https://visa.educationmalaysia.gov.my/guidelines
for more information.
Have a good day.