Mobile-Connect

Christopher Beaudry posted an update 54 minutes ago

Hi EMGS, since 1st march, my status payment is pending, I called your service and they told me to ask for canceling my application. But since then, I had no answer, What can I do please ? My application number is ME#########. Thanks.

FATOKUN FAITH posted an update 5 hours, 52 minutes ago

Hi EMGS, I’m asking concerning my wife’s status. Her passport is A13209128. We’ve already gotten to the process of submitting her passport for the renewal of dependent visa but there was a slight delay in the submission of one document, of which we were to submit but the time for her current visa is about expiring on 24th March 2025. The school…[Read more]

EMGS Officer replied 5 hours, 39 minutes ago

Hi Fatokun Faith,
Kindly note that the Special Pass application status will not reflect on the EMGS tracker and only the institute has access to view the Special Pass status. As checked, we are waiting for the passport submission from the institution to proceed with the Special Pass endorsement. Therefore, kindly liaise with the institute for…[Read more]

ziam islam posted an update 7 hours, 5 minutes ago

Emgs team,,,
My name is md ziam Ahmmad.my application number is:######### my additional document provided 13-03-2025 have has been submitted from my institute. Can you process in the next step please.. as today is the last working days for week….? I’m sincerely sorry for the massage sir. I humbly requested

EMGS Officer replied 5 hours, 44 minutes ago

Hi Md Ziam Ahmmad,
We are currently processing your VAL appeal. As such, we kindly seek your patience on this matter. Any updates will be notified accordingly.
Have a good day.

Nicholas Chigboguh posted an update 7 hours, 20 minutes ago

Greetings, EMGS officials
My VAL application has been on 35 per cent in progress since 5/03/2025, which is 11 working days already, I wish to know the status of my application and the reason for the delay
Passport number: B51295234
Application number : #########
Thanks

EMGS Officer replied 6 hours, 1 minute ago

Hi Nicholas Chigboguh,
Please be informed that your application is in progress with Immigration. As such, we appreciate your patience in allowing them some time to issue the approval. Rest assured, any updates will be notified accordingly.
Have a good day.

华霖 posted an update 9 hours, 35 minutes ago

HUALIN

Renz Becares posted an update 11 hours, 46 minutes ago

Good Day EMGS,
This is my Application Number : E#########
Please proceed my application within this week my application is 35% already stock last March 17, i have my class orientatation next week, i need my VAL within this week so that i can apply my Single entry visa here in Embassy of Malaysia in Manila, Philippines
Thank you & Best regards

EMGS Officer replied 9 hours, 14 minutes ago

Hi Renz Becares,
Your application for a Visa Approval Letter (VAL) was submitted to the Immigration Department on 17 March 2025. It will take approximately 7-10 working days to issue the approval. Any updates will be notified accordingly.
Have a good day.

Ali Ahsan Hammad posted an update 14 hours, 5 minutes ago

My passport number is EP6277901 .My name is Hammad Ali Ahsan.. renewal is at 55 percent.how long will it take to complete?

EMGS Officer replied 9 hours, 16 minutes ago

Hi Hammad Ali Ahsan,
Kindly be informed that we received your passport from the institution on 12 March 2025. The endorsement process will take approximately 14 working days, however, the approval is subject to the discretion of the Immigration Department. Rest assured, any updates will be notified accordingly.
Have a good day.

Ali Ahsan Hammad posted an update 14 hours, 7 minutes ago

My name is Hammad Ali Ahsan
My process is at 55 percent . How long will it take to complete?

Hsiao Hsiang Yin posted an update 17 hours, 32 minutes ago

Hello EMGS,
May I ask when my visa renewal can be completed? I have been renewing my visa for two months, but this progress has been stuck at 20%. If you need any documents, please let me know directly. My email is #########, and my application number is #########. I urgently want to go back to my country. Please tell me how to get…[Read more]

EMGS Officer replied 9 hours, 18 minutes ago

Hi Hsiao Hsiang Yin,
Your application is currently pending additional documents submission from the institution. Kindly liaise with them for further assistance.
Have a good day.

Zerui Lim posted an update 22 hours, 17 minutes ago

Hi EMGS i was prompted that my photo did not meet guidelines. where can i send in my new and updated photo? thank you

EMGS Officer replied 9 hours, 22 minutes ago

Hi Zerui Lim,
We are glad to assist with your enquiry. However, we appreciate it if you could direct your enquiry along with your passport number or an application number to our email at enquiry(at)emgs.com.my for further assistance.
Have a good day.

Ge Yan posted an update 22 hours, 27 minutes ago

Hi, I want to know after I renew my student visa, should I go to the visa unit counter to collect my new ikad? Or just keep using the previous one?

EMGS Officer replied 9 hours, 23 minutes ago

Hi Ge Yan,
The new iKad will be issued after your student pass renewal is endorsed. We advise you to liaise with the institute regarding the collection of the new iKad.
Have a good day.

Farial Hossain posted an update 23 hours, 8 minutes ago

Hi to emgs officers. I added my SEV on 4th of march and the verification is still pending. My semester starts from 7th of April and i was wondering how long’s gonna take to get it verified. Im in a hurry right now so please let me know. Thank you!

EMGS Officer replied 9 hours, 25 minutes ago

Hi Farial Hossain,
We are glad to assist with your enquiry. However, we appreciate it if you could direct your enquiry along with your passport number or an application number to our email at enquiry(at)emgs.com.my for further assistance.
Have a good day.

沛霖何 posted an update 23 hours, 15 minutes ago

Hi, can you expedite my passport renewal? My brother needs me to go for a bone marrow match and I need to go back to my country.My passport number is EM2907536

EMGS Officer replied 9 hours, 27 minutes ago

Hi,
Kindly be informed that we received your passport from the institution on 19 March 2025. The endorsement process will take approximately 14 working days, however, the approval is subject to the discretion of the Immigration Department. Rest assured, any updates will be notified accordingly.
Have a good day.

hassam durrani posted an update 1 day ago

Hi EMGS. My name is Hassam Durrani. I have submitted my password for visa renewal and it is stick on 55% since last week. There is no movement in the status. I have to get back to my home country as I have a lot of urgent matters to deal with. It’s my request to kindly speedup the process. My passport number is AC7900584.

EMGS Officer replied 9 hours, 28 minutes ago

Hi Hassam Durani,
Kindly be informed that we received your passport from the institution on 14 March 2025. The endorsement process will take approximately 14 working days, however, the approval is subject to the discretion of the Immigration Department. Rest assured, any updates will be notified accordingly.
Have a good day.

Peyal Rozario posted an update 1 day, 2 hours ago

Hlw EMGs,
So as up the new requirement I have a mail the institute required to submit a personal bond. So who will play this the student or the university, the student will be studying?

EMGS Officer replied 9 hours, 31 minutes ago

Hi Peyal Rozario,
All higher educational institutions in Malaysia are required to sign a Personal Bond on behalf of the student/dependent as prescribed under Regulation 18 of the Immigration Regulations 1963. The personal bond is used as a guarantee that the student to whom a student pass is issued will comply with the provisions of the Ordinance…[Read more]

Junwei Chong posted an update 1 day, 3 hours ago

Hi EMGS team, my visa is at 32% now. My application number is #########. I’ve already bought my ticket for April 3 and my orientation start in April 7, I’m worried it won’t reach 70% in time. Sorry for asking to push it, but I’d really appreciate any help. Thank you very much 🙏

EMGS Officer replied 1 day, 3 hours ago

Hi Junwei Chong,
We are in the midst of submitting your application to Immigration for VAL approval. Allow us some time to proceed with the submission. Any updates will be notified accordingly.
Have a good day.

Madina Akhmetbek posted an update 1 day, 6 hours ago

Hello. During the process of applying for a family visa, we had our children’s birth certificates and my (the student’s spouse) marriage certificate authenticated by the Malaysian Embassy in Kazakhstan. These documents bear the official Malaysian authentication stamp.

Now, as the university submits our documents to EMGS, they are saying that we…[Read more]

EMGS Officer replied 1 day, 5 hours ago

Hi Madina Akhmetbek,
Kindly be informed that based on the requirement, those documents must be attested by the Kazakhstan Embassy in Malaysia.
Have a good day.

ziam islam posted an update 1 day, 7 hours ago

Emgs team,
AHMMAD MD ZIAM from Bangladesh,my passport number is:A06820469, my application,13-03-2025 additional documents from my institute provided have has been submitted, can you please process application in speed up next stage?as today is four working days week….

EMGS Officer replied 1 day, 6 hours ago

Hi Ahmmad Md Ziam,
We received the required additional documents from the institution on 19 March 2025, and the application has resumed to be processed. We kindly seek your patience on this matter. Any updates will be notified accordingly.
Have a good day.

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