They will reply to both of your emails. But they will be a bit late to respond. It has already happened for my case. I also kept getting automated emails.
I have checked ayour application status. There is2 issues.
1. Have to send your pre arrival medical screening report.
2. Your institution send a confirmation letter which is translated.
You should’ve to submit pre arrival medical screening report which should be provided by your institution to you to fill up and resubmit to them. And for no 2 is your institution should have to submit the untranslated copy of your confirmation.
If you have submitted all the pending documents then application should be resume by 1-3 working days normally.Thanks.
They will reply to both of your emails. But they will be a bit late to respond. It has already happened for my case. I also kept getting automated emails.
Thank you ! Do you know how much late they can be ?
I think I got their response within 36 hours for the first email. The second email took a bit longer, may be 48 hours.
Which university are you going to study? What is your course?
I have checked ayour application status. There is2 issues.
1. Have to send your pre arrival medical screening report.
2. Your institution send a confirmation letter which is translated.
You should’ve to submit pre arrival medical screening report which should be provided by your institution to you to fill up and resubmit to them. And for no 2 is your institution should have to submit the untranslated copy of your confirmation.
If you have submitted all the pending documents then application should be resume by 1-3 working days normally.Thanks.
I’ve sent what they asked for on the additional docs emails but haven’t received a response
Hi Hind,
We are glad to assist you. Kindly provide us the case number of your email for us to look into this matter. Thank you.
Have a nice day.