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MAy be around a week or so. Have patience and mail them too

Mine took 20 days with pending additional documents (photo&​offer letter)​

It takes about a week, first it will go to 32% & then to 35% each taking 2-3 working days! And currently there will
be National Day Holiday & also Islamic New Year holiday so your process might only start back on Monday!

Hi Tastia,

We appreciate if you could write to us via email to enquiry(at)emgs.com.my with your passport number in order for us to check your application details and assist further.
We look forward to hearing from you.

Have a nice day 🙂