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Dear sir or madam:
My name is LUO LIANHUAN, a freshmen of Inti International University Master of Education Management program. My Travel Document Number is EH9456030 and my application number is #########. I am so sorry to bother you but it has been a long time since my documents were submitted, the EMGS progress is still 15%. My husband and I are both at 15% on our EMGS progress. When will our EMGS reach 32%. And when will this progress reach 70%, we want and we need an earlier date. We are in a hurry. Could you please help us with that? Thanks a lot. 
Yours sincerrely, LUO LIANHUAN.