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Dear sir or madam:
Thanks for your help. My EMGS progress had been changed green from yellow. But I still need your help. My name is LUO LIANHUAN, a freshmen of Inti International University Master of Education Management program. My Travel Document Number is EH9456030 and my application number is #########. I am so sorry to bother you but it has been a long time since my documents were submitted, the EMGS progress is still 15%. I had fixed my documents many day’s ago. When will my EMGS reach 32%. And when will this progress reach 70%, i want and i need an earlier date. We are in a hurry. Could you please help me with that?
Thanks a lot. 
Yours sincerrely, LUO LIANHUAN.