Please note that the photo submitted does not meet the EMGS requirement. The colour of the background must be pure white as per Photo Guideline No.2. Background colours that are off-white (such as cream or bone, consisting of white mixed with a tinge of grey or with a pale hue) are not acceptable. Kindly submit a new photo for i-Kad processing. Access the following link to view the acceptable photo examples:
The online photo checker has an option to turn the background white. Do that and then submit the photo to EMGS. If that was the only thing wrong that they’re concerned about then it should be fixed, right?
I used the one that was edited by the online photo checker but when I uploaded that to make sure it says that the skin tone isn’t clear. Which is very weird because whenever I upload a photo with a white background it says there’s an issue with photo color but when I upload a photo with slightly grey color it gets verified.
distance between the eyes is not clear. Please make sure that your head is not tilted or facing away from the camera and that you are looking directly into the camera. – One of your eyes appears to be closed. Both eyes must be open and clearly visible – There is a red-eye effect detected in one or both of your eyes.