Hello staff
I renewed my visa through a special pass, I gave my passport to the agency when I submitted my documents on March 20, and so far I have been in the situation of not having a passport for 2 months now, and it has been 17 days since April 30, isn’t it a normal schedule that you can renew it in 14 days? As a foreigner without a passport in this country, I am constantly being checked by the police and even fined, even though I explain that I am a student renewing my visa. This situation has caused a lot of inconvenience in my life, if the immigration agency is working at an uncontrollable pace can you tell me the approximate date of return of my passport so that I can be prepared?
Thank you!
Best wishes