EMGS Officer

Hi Memoona,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Jerry Ogenrwot,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Sephine Victoria Setiawan,

We understand your concern. However, your passport is pending with the Immigration Department for student pass approval. We understand that the proses has taken a longer timeframe than usual. We will look into this matter. Rest assured, we will notify the application progress via the website.

Have a nice day.

Hi Li Guanjie,

Please be informed that your documents was submitted to the Immigration Department for the VAL approval and it will take 7-10 working days for the issuance of the VAL. However, the approval is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Shamcy,

We understand your concern. However, we are currently in the midst of processing the application. We will notify the institute about any updates pertaining to the application.

Have a nice day.

Hi Aminur Rashid,

Students are required to be outside of Malaysia before submitting their visa applications with the institution.

If you are from a country that requires a Single Entry Visa (SEV) to enter Malaysia you are required to proceed to the Malaysian Embassy in your home country and apply for the SEV upon receipt of the eVAL.

Hi Aliyu Fullaila,

The Institution approved your application. However, we are in the midst of processing the application. Rest assured, we will notify any updates via EMGS website.

Have a nice day.

Hi Aliyu Fullaila,

Please be informed that your institution is yet to approve your application. Kindly contact your institution and request that they approve the application at their earliest convenience. This will enable us to initiate the processing of your application.

Have a nice day.

Hi Wu Qingqing,

Please be informed that your documents are ready for submission to the Immigration Department for VAL approval. Rest assured, we will notify the student and Institution on the application progress via the EMGS system accordingly.

Have a nice day.

Hi Wang Baihui,

We understand your concern. However, your passport is still pending with the Immigration Department for the student pass endorsement process. We understand that the process has taken longer than usual. We will look into this matter. Rest assured, we will notify you of the application’s progress via the website.

Have a nice day.

Hi N M Baki Billah,

We understand your concern. However, your passport is still pending with the Immigration Department for the student pass endorsement process. We understand that the process has taken longer than usual. We will look into this matter. Rest assured, we will notify you of the application’s progress via the website.

Have a nice day.

Hi Skanda,

Kindly drop us an email at enquiry(at)emgs.com.my. We also request that you send us a screenshot of the error message.

Have a good day.

Hi Safia Bouchliti,

We are glad to assist you with your enquiry. However, in order for us to check the application status we would need your full name and passport number.

To keep your details private and confidential, please email us at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Victor Chukwudi,

In the event that you submitted the payment to the previous institution, you are required to liaise with your institution for further assistance on your refund request.

Have a nice day.

Hi,

You are unable to track the refund application status on EMGS website. However, you may refer to the Institution or EMGS for the status of your refund application.

Have a nice day.

Hi Gao Mingjun,

Hi Dwipayana,

Please be informed that your documents are ready for submission to the Immigration Department for VAL approval. Rest assured, we will notify the student and Institution on the application progress via the EMGS system accordingly.

Have a nice day.

Hi Misbah Rehman,

Please be informed that you must ensure to have an average balance at the end of the month of RM10,000.00 for 3 latest months.

Have a nice day.

Hi,

Based on our records, your EVAL was approved on November 29, 2023. Kindly refer to the EMGS website for an update on the application status.

Have a nice day.

Hi Oyebamiji Damilare Samuel,