Hello Taha. I am following the news on quarantine on a daily basis. The recent update is that recently infected people can enter Malaysia without quaraninte, subject to an AG test. I read speculations that the country will go back to normal, or near normal, after it ensures that a good majoroty of people have received the booster dose. Nothing is clear so far becasue of Omicron fears. As for your question about safetravel, you need to reach out to them and explain the errors you are facing.