EMGS Officer

Hi Pius,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Mazaya,

Applicants are required to remain in their home countries during the processing of their VAL applications. The applications will be rejected if the applicants enter Malaysia during the processing of the VAL applications.

Have a nice day.

Hi Yusuf,

We advise that you obtain these details from the institution directly.

Have a nice day.

Hi Abdikarin,

Your application is currently on hold as we require additional documents from your institution. Kindly liaise with your institution and request that they submit the additional documents at their earliest convenience. This will enable us to process your application further.

Have a nice day.

Hi Abdikarin,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Aymane,

We are in the midst of verifying the payment. The application will be invoiced once the verification is done.

Have a nice day.

Hi Mustafa,

Your application was submitted to the Immigration Department on the 9th of December. The VAL approval process takes 7-10 working days. However, the approval is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Mariam,

We require an attestation from the university in Nigeria. Kindly submit the attestation in order for us to process your application further.

Have a nice day.

Hi Oryalai,

The application status will remain at 15% during the processing of your application. We will update the application status once the vetting of your application documents has been completed.

Have a nice day.

Hi Omar,

Your application was submitted to the Immigration Department on the 3rd of December. The VAL approval process takes 7-10 working days. However, the approval is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Fardin,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Abdul,

Your passport was collected by your institution on the 9th of December. Kindly collect the passport from your institution’s offices.

Have a nice day.

Hi Daniel,

Kindly request your institution to cancel your current application. Once the application has been cancelled in our system and online you will be able to submit a new application.

Have a nice day.

Hi Arianta,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Aliyu,

Hi Mansour,

Congratulations on the approval of your VAL application. Applicants from Syria are not required to apply for the SEV prior to their travel to Malaysia. As such, you can arrange for your travel to Malaysia. However, you are required to present the VAL at the point of entry.

Have a nice day.

Hi Faizah,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Mariam,

We received the affidavit. However, we require an attestation letter in order to process your application further. Kindly submit the attestation letter at your earliest convenience.

Have a nice day.

Hi Farrux,

Applicants are required to be in Malaysia during the Student Pass renewal process. We advise that you liaise with your institution for further assistance.

Have a nice day.

Hi Adib,

The payment made should tally with the payment quoted for the application. As such, you are required to make the additional payment and submit the proof of payment to your institution. We can only initiate the processing of your application upon receipt of the full payment. Kindly refer to your institution for further assistance.