EMGS Officer

Hi Arpita,

The decision to classify you as fully vaccinated or not is at the discretion of the Ministry of Health. Kindly contact them for further details.

Have a nice day.

Hi,

Congratulations on the approval of your VAL application. Kindly proceed to the Malaysian Embassy in your home country and apply for the SEV.

Have a nice day.

Hi Sae,

Kindly confirm if this is on the EMGS mobile app or your SEV.

Have a nice day.

Hi,

Kindly advise your friends to check with the agent directly. If there is no record found, it means that their applications are yet to be created in our system.

Have a nice day.

Hi Sabbir,

Kindly confirm which institute you are enrolled in.

Have a nice day.

Hi,

If you have already completed your studies, we advise that you seek assistance from the institute.

Have a nice day.

Hi

Please be informed that there is no specific time-frame for the approval of E-VAL extension applications. The approval is solely at the discretion of the Immigration Department. We will notify your institution on the updates of your VAL status.

Have a nice day.

Hi,

Please take note of the following steps for Android device users:
1. Clear the app cache and data
2. Uninstall the EMGS mobile app from your device
3. Proceed to Google Play and install the latest version of the EMGS mobile app
4. Complete the verification process accordingly

HI Shahzada,

Travel Authorization is not required in order for you to travel to Malaysia once your E-VAL has been approved.

Have a nice day.

Hi Kmahuta,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Kmahuta,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Yogia,

Upon submission of your passport to the Immigration Department of Malaysia for the shortening of the student pass, it takes approximately 7 working days for the completion. However, please note that the approval is subject to Immigration discretion.

Have a nice day.

Hi Mohamed,

The application will be verified once we have received the complete information.

Have a nice day.

Hi,

Please take note of the following steps for Android device users:
1. Clear the app cache and data
2. Uninstall the EMGS mobile app from your device
3. Proceed to Google Play and install the latest version of the EMGS mobile app
4. Complete the verification process accordingly

Hi Ibrahim,

You may refer to the link below on the guidelines on how to do the Pre-Entry checklist.

Click to access GUIDELINES_ON_HOW_TO_DO_PRE_ENTRY_CHECKLIST-v1.1.pdf

Have a nice day.

Hi Farras,

Kindly send an email to enquiry(at)emgs.com.my in order for us to check on your status and to advise you accordingly. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Khushi,

Please take note of the following steps for Android device users:
1. Clear the app cache and data
2. Uninstall the EMGS mobile app from your device
3. Proceed to Google Play and install the latest version of the EMGS mobile app
4. Complete the verification process accordingly

Hi,

Please be informed that the Student Pass endorsement process takes 14 working days from the date we submit the Passport to the Immigration Department. However the approval is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Hafsa Rashid,

Please be informed that finance is verifying the payment made for your application as it was a foreign transfer. Application will be invoiced after verification is done.

Upon invoicing your application we will process your application and amend your name accordingly.

Have a nice day.

HI Suliman,

Please take note of the following steps for Android device users:
1. Clear the app cache and data
2. Uninstall the EMGS mobile app from your device
3. Proceed to Google Play and install the latest version of the EMGS mobile app
4. Complete the verification process accordingly