EMGS Officer

Hi Ali,

Hi Francis,

We are sorry to hear about that. Kindly contact your institution directly in order to obtain the VAL rejection reason. Your institution will provide you with more details about the next step for your application if required.

Have a nice day.

Hi Mohamed Adil,

Congratulations on the approval of your application. If you are from a country that requires a Single Entry Visa (SEV) to enter Malaysia you are required to proceed to the Malaysian Embassy in your home country and apply for the SEV upon receipt of the eVAL.

Hi Faizan,

The release letter is still required. We advise that you seek further clarification from the institution as to why they are unable to issue you with the release letter.

Have a nice day.

Hi Ali Ha,

You are require to apply for a new VAL. However, we are unable to guarantee that the VAL will be issued as the approval is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Cailian,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Hamza,

The 14 working days does not include weekends and public holidays. Kindly drop an email to enquiry(at)emgs.com.my in order to expedite the process.

Have a nice day.

Hi Shamsudee,

Kindly refer to the Immigration Department directly for further details.

Have a nice day.

Hi Hamzeh,

The Student Pass endorsement process takes 14 working days. However, the approval is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Muhammad Ayub,

Kindly liaise with your institution directly for further details on this matter.

Have a nice day.

Hi Muhammad Ayub,

The VAL is valid for 6 months only. Kindly note that the VAL validity cannot be extended.

Have a nice day.

Hi Zohir,

The cancellation of a Student Pass takes 5 working days. However, there is no specific time-frame for the cancellation of the VAL.

Have a nice day.

Hi Innocent,

If there is no record in the application tracker it means that your institution is yet to submit your application. We advise that you contact your institution directly and request that they create an application for you.

Have a nice day.

Hi Moh,

The approval to renew the Student Pass is solely at the discretion of the Immigration Department.

Have a nice day.

Hi Thanh Thanh,

Kindly drop an email to enquiry(at)emgs.com.my and request to expedite the process. Please provide your full name and passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Joseph,

Your application is currently on hold as we require additional documents from your institution. We are yet to receive the additional documents from the institution. As such we advise that you follow-up with the institution and request that they submit the documents at their earliest convenience.

Have a nice day.

Hi Najib,

Hi Tamim,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Ashim,

The process to close an application can be done within 2 working days. However, if you are enquiring on the cancellation of a VAL then note that there is no specific time-frame required to cancel the VAL.

Have a nice day.