I sent them the additional documents 3 times via email already but they still send email to alert me that my documents is pending. And my status is still orange. Thus, I don’t know they receive my additional documents or not.
Thanks for your suggestions but some documents require me to send EMGS directly. But if my status is still pending after I send the require documents to them, I will contact to university for their help.
We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.