The process will normally take approximately 7-10 working days. However, the approval is solely at the discretion of the Immigration Department.
Kindly send us an email with your passport number to follow up on this matter.
Hello EMGS officer, I already sent an email and they told me that the process has taken a longer timeframe than usual. And they we would look into my application. It has been 2 days since the email but I still do not have any update